In order to give you the best experience on our site, Tecmo Inc will collect information about you, but only if you voluntarily provide it to us. Typically, we ask a user to submit personal and/or demographic information, and it will usually take the form of either: (1) community registration; (2) placement of an order for goods or services at our online store; (3) registering for a competition or sweepstakes (4) customer service email correspondence; (5) marketing surveys and email campaigns; (6) personal information submitted in a business capacity (e.g., resumes). The types of information requested for each activity and the way the information is used are outlined below. Registration
To register for membership in our online community, we ask you to provide personal information such as your name, date of birth, and email address. We may also collect demographic information including your gender, zip code and country in which you live. The information that you submit during registration may be used to send you, with your approval, the latest news and information regarding new products, notifications of game demo and trailer availability, and other game related announcements. Online Store
Visitors purchasing goods and services through our online store will need to provide a valid credit card number and expiration date, in addition to name, mailing and billing addresses, phone number and e-mail address. This data will be used to verify funds availability and other billing information prior to shipping. Product Support
To send an email to the Tecmo, Inc. Technical Support team regarding a problem you encounter with a Tecmo game, we require that you give us your first name and email address in addition to information about the game, console or computer that you are having trouble with. The email address you provide us for this purpose is used only to respond to the sender's troubleshooting problem and is not used for any other purpose. Surveys
From time to time we run surveys or marketing campaigns in which we try to gather additional aggregate data on our customers tastes and habits. All such information is used on an aggregate basis only, and is not used for any other purpose or passed on to third parties. In some circumstances, information providers will be asked if they would like to receive further information from Tecmo - this information is never passed to third parties, but is used solely for opt-in only, permission-based communications with our customers. Email Correspondence
Tecmo, Inc may collect and temporarily store personal information that you voluntarily submit to us via email correspondence. For example, Tecmo, Inc provides a link through which an online visitor can send e-mail to our Webmaster addressing any issue a user encounters when using our Website. Any personal information contained in such email is used by Tecmo, Inc for the sole purpose of responding to your questions. Although most e-mail messages are deleted after they are responded to, in certain cases hard copies or data from certain e-mail correspondence may be kept on file for security purposes. Any such copy or data will also be stored in a secure location, and information from these messages will not be used for marketing purposes. Resumes
Tecmo, Inc. allows for the online submission of resumes. Personal information collected from resumes will be used solely for the purpose of accepting and evaluating candidate submissions for job postings. This information may be shared within our company.
No matter what method we use to collect information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives. Who is gathering this information?
The information you provide to our Web site is gathered by Tecmo, Inc, and is used in the manner specified above. With whom does Tecmo, Inc share my personal information?
Other than as explained in this policy, we ONLY disclose personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; respond to any claims; or, to protect the rights, property, or personal safety of Tecmo, Inc., our customers, or the public. In addition, information about our customers, including personal information, may be disclosed as part of any merger, sale, transfer of company assets, or acquisition. What if I want to stop receiving information from Tecmo?
Cookies are small files downloaded to your computer to track movements within web sites. We may place cookies on your computer to help "personalize" your visit to our Website and to allow you to enter areas of our site without having to remember and re-enter any passwords. In addition, cookies may include information about the type of browser software you use to access the Internet (e.g., Internet Explorer or Netscape 3.0), the type of operating system you use (e.g., Windows 95, Mac, etc.), and/or the domain name of your Internet service provider. Except with respect to our e-commerce activities (i.e., on-line purchases), we do not link your non-personal information collected by cookies with the personal information you voluntarily submit to us online. Most browsers are automatically set to accept cookies. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our site might not function properly if you do so.
Tecmo, Inc. keeps track of Internet Protocol (IP) addresses. An IP address is a numeric address that is assigned to your computer by your Internet Service Provider. Your IP address is typically used to identify your computer every time you log on to the Internet. Where is this information held, and how secure is it?
Tecmo, Inc maintains appropriate safeguards that ensure the integrity and privacy of the personal information we collect. We also have security measures in place to protect the loss, misuse and alteration of any information under our control. Here are some examples of how we safeguard your personal information: (1) personal information collected by Tecmo, Inc is stored in secure operating environments that are not publicly available and are only accessible from specific computers within our control; and (2) the Tecmo, Inc. online store uses industry-standard technology (e.g., encryption) to prevent unauthorized electronic access to sensitive financial information such as your credit card number. PARENTS
If you are under 13 years old, please ask your parent or guardian BEFORE you give out any information about yourself, such as your name, age, address or e-mail address. You do not have to give any personal information about yourself! If you are ever unsure about anything you are seeing on this Web site, please ask your parent or guardian for help. If you are 13 years or older, you may have the ability to participate in online contests or sweepstakes, e-mail other users or post messages on portions of this Web site. In the event that you do post messages on this Web site, or any related sites such as our user forums, please remember that other users may have access to your e-mail address and user name. However, if you participate in online contests, sweepstakes or promotions, you cannot collect any prizes without your parent's or guardian's consent. What if I have a question or wish to file a complaint?
Attention: Online Privacy Officer
P.O. Box 5553
21235 Hawthorne Blvd.
Torrance, CA 90503